Behavioral insight study on community engagement and school ownership for improved learning outcomes

From Meetings to Meaningful Ownership: Behavioral Insights for Stronger School–Community Partnerships

In many communities, parents already believe education matters. The bigger question is behavioral: what helps that belief become daily follow-through — attendance, learning support at home, fair participation in school decisions, and sustained ownership?

BIRD Lab, with UNICEF’s support, conducted the “Behavioral Insight Study on Community Engagement and School Ownership for Improving Learning Outcome, Designing Strategies, and School Improvement Planning/Visioning” across six primary schools in South Ethiopia and Southwest Ethiopia Peoples’ Regions: Addis Gaberie (Segen Zuria Woreda, Konso Zone); Kerkele (Bena Tsemay Woreda, South Omo); Mermerte and Kuraz (Dasenech Woreda, South Omo); Genet Era (Menit Shasha Woreda, West Omo); and Gayy (Bero Woreda, West Omo). The study applied the Socio-Ecological Model (SEM) to map how behavior is shaped across interacting layers, from parental aspirations and self-efficacy to community platforms, school governance structures, and enabling systems and to design SBC strategies that match those realities.

Key facts (At a glance)

Fieldwork period: 24 June–4 July 2025
 Design: Qualitative multi-site study with participatory elements
 Data collection: 12 FGDs, 32 IDIs, 17 KIIs, plus child participatory methods and observations
 Participants: 61 qualitative sessions; 142 adults and 43 children (including caregivers of children with disabilities)
 Analysis: Thematic coding with triangulation across sources and methods

The behavioral story: where engagement breaks down
1) The intention-action gap is real, and it’s often about clarity

Across sites, parents expressed strong aspirations for their children. Yet the study repeatedly shows a familiar behavioral bottleneck: “I care” doesn’t automatically become “I know what to do next.” In the words of a Woreda Education Office leader, parents may not understand how to support learning beyond sending children to school. This matters because unclear pathways increase drop-off: when supportive behaviors are not specified, not easy, or not socially reinforced, participation becomes fragile and easily displaced by competing demands.

2) Trusted messengers decide whether messages land

Behavioral influence is not just about what is said, but who says it. One community leader captured this simply: “If it is from the church, parents listen.” That insight points to a practical design rule: if education messages travel through trusted channels (religious leaders, elders, respected community figures), they are more likely to feel credible and worth acting on.

3) Girls’ education is often motivated by protection, but needs social reinforcement

Mothers frequently framed education as protection and empowerment for daughters, especially against early marriage: “If my daughters learn, they will not marry early. They can stand by themselves.”
This motivation is powerful. The behavioral opportunity is to turn that private belief into a visible, socially supported norm, so girls’ attendance and retention are reinforced by community approval, not undermined by pressure or stigma.

4) Inclusion is both a practical and a social behavior issue

Caregivers expressed a strong desire for children with disabilities to learn, but described how stigma, bullying, and lack of accessible support can push children out. One parent explained why education matters for dignity: “Even if he/she is disabled… it will give him/her dignity.” Another described bullying that leads to disappearance from school for days. Here, the behavioral takeaway is direct: inclusion requires not only infrastructure and materials, but norms and routines that signal safety and belonging.

“Most parents don’t know how to support learning beyond sending their children to school. They think that’s enough.”

Solutions snapshot: SBC strategies that make engagement easier, more social, and more sustained

Based on the findings, the study proposes SBC strategies tailored by SEM level. Across schools, recurring behaviorally informed options include:

Make the “next step” obvious for parents

 Simplified visual learning dashboards and parent tip cards in local languages to track progress and guide home support
 Attendance-progress cards and child goal-setting to keep effort visible and motivating

Use social proof and recognition to shift norms

 Recognition schemes such as “Parent of the Term” and “Learning Champions” to make positive engagement status-positive and repeatable
 Mother circles, girls’ clubs, mother–father meetings to normalize engagement through peer reinforcement

Use social proof and recognition to shift norms

Elders and religious leaders supported with tailored messages to promote schooling, reduce early marriage, and address disability stigma

Use social proof and recognition to shift norms

 Reframe PTSA agendas toward learning outcomes and shared accountability
 Transparency boards / finance boards to build trust in contributions and decisions
 Joint home visits and structured follow-up during high-absence seasons

When communities withdraw, it is rarely because they “don’t care.” More often, the pathway is unclear, the effort feels unrewarded, or the social signal is weak. BIRD Lab’s behavioral insights approach starts from that reality: identify the frictions, map the influence pathways, and design SBC options that make supportive behaviors clear, doable, and socially reinforced so school ownership becomes something people can practice consistently, not just endorse in
principle.